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Automation, Campaigns, Deliverability, and SMS

Email Marketing Services

Strategy, automated flows, campaigns, design, and deliverability, built to turn your email list into your most profitable channel. Senior-led on Klaviyo, HubSpot, Mailchimp, and more, never handed off to a junior team.

Email, Done Right

Own Your Audience. Automate the Follow-Up. Turn Subscribers Into Revenue.

Ad costs keep climbing and algorithms keep changing, but your email list is an audience you own. I build email programs that reach people at the moment they’re ready to act: welcome series, cart recovery, lead nurture, and campaigns measured by revenue, not vanity opens.

Platforms I work in:

  • Klaviyo
  • HubSpot
  • Mailchimp
  • ActiveCampaign
  • Omnisend
  • Constant Contact
  • Brevo
  • Salesforce
  • Attentive
  • Postscript
14+Years of Experience
60+Brands Served
100%Permission-Based Sending
24/7Automated Flows Selling

Brands I’ve Worked With

AudibleMcKessonTIAATexas Children's HospitalScale AIBigIDCicis PizzaEyemart Express

What I Do

Full-Service Email Marketing

Everything your email program needs, from the first audit to the flows, campaigns, and reporting that keep it growing.

Email Strategy & Audit

A full review of your list, flows, campaigns, and deliverability, then a prioritized plan to grow email revenue.

  • Program & flow audit
  • Lifecycle mapping
  • 90-day email roadmap

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Marketing Automation

Automated flows that welcome, nurture, recover, and re-engage subscribers around the clock.

  • Welcome series
  • Abandoned cart & browse
  • Post-purchase & win-back

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Campaign Management

Planned, segmented campaigns for promotions, launches, and newsletters, sent on a consistent calendar.

  • Monthly content calendar
  • Promotions & launches
  • Newsletters

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A/B Testing & Optimization

Structured tests on the variables that move revenue, so every send teaches you something.

  • Subject line & offer tests
  • Send time & frequency
  • Layout & CTA tests

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Email Design & Development

Branded, mobile-first templates that render cleanly in Gmail, Outlook, and Apple Mail.

  • Custom responsive templates
  • Dark mode support
  • Accessible, modular code

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Email Copywriting

Subject lines and copy written by a human in your brand voice, built to earn the click.

  • Subject lines & preheaders
  • Brand voice guidelines
  • Conversion-focused CTAs

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Deliverability & Compliance

The technical setup and sending habits that keep you in the inbox and out of spam.

  • SPF, DKIM & DMARC
  • List hygiene & sunsetting
  • CAN-SPAM, GDPR & CASL

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List Growth & Lead Capture

Grow a permission-based list of people who actually want to hear from you.

  • Pop-ups & signup forms
  • Lead magnets & quizzes
  • Double opt-in setup

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Segmentation & Personalization

Send each subscriber the message that fits what they’ve browsed, bought, and clicked.

  • Behavioral segments
  • RFM & VIP tiers
  • Dynamic content

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eCommerce & Klaviyo Email

Store-connected email for Shopify, WooCommerce, and BigCommerce, built around how your customers buy.

  • Klaviyo & Shopify setup
  • Product recommendations
  • BFCM & seasonal planning

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SMS Marketing

Text messages that work alongside email, never against it, for timely, high-intent nudges.

  • Compliant SMS opt-ins
  • Cart & shipping texts
  • Email + SMS orchestration

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B2B & Lead Nurture

CRM-connected nurture sequences that move leads from first download to sales-ready.

  • Lead nurture sequences
  • Lead scoring & CRM sync
  • Sales handoff alerts

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Email Strategy & Audit

Find the Revenue Your List Is Leaving on the Table

Most email programs leak in the same places: missing flows, one-size-fits-all blasts, and a list full of people who stopped engaging years ago. I start with a full audit of your account, then build a roadmap that fixes the biggest gaps first.

What’s included

  • Account & integration audit
  • Flow & automation gap analysis
  • Campaign performance review
  • Deliverability & sender health check
  • Customer lifecycle mapping
  • Competitor inbox review
  • KPI & attribution setup
  • 90-day email roadmap

Best for

  • Brands with a list but little revenue from email
  • Teams switching agencies or platforms
  • Programs that grew without a plan

What I optimize for

  • Share of revenue from email
  • Revenue per recipient
  • Flow coverage across the lifecycle
  • List health and engagement

Marketing Automation

Automated Flows That Sell While You Sleep

Flows are usually the highest-return emails you’ll ever send, because they reach people at the exact moment they’re most likely to act: right after they sign up, leave a cart, or make a first purchase. I map, write, design, and build every flow, then keep tuning the timing and content.

What’s included

  • Welcome & onboarding series
  • Abandoned cart, checkout & browse
  • Post-purchase & cross-sell
  • Replenishment & review requests
  • Win-back & re-engagement
  • Birthday & VIP flows
  • Lead nurture & drip sequences
  • Sunset flows for inactive subscribers

Best for

  • Businesses without core flows live yet
  • Online stores losing carts at checkout
  • Lead-gen businesses with long sales cycles

What I optimize for

  • Revenue from automated flows
  • Conversion rate per flow
  • Time to second purchase
  • Lead-to-customer rate

Campaigns & A/B Testing

Campaigns People Actually Look Forward To

Consistent, segmented campaigns keep your brand top of mind without burning out your list. I plan the calendar, write and build the emails, run the sends, and test the variables that actually move revenue.

What’s included

  • Monthly content calendar
  • Promotional & launch campaigns
  • Newsletters & editorial content
  • Holiday & seasonal planning
  • Segment-specific sends
  • Subject line & offer A/B tests
  • Send time & frequency testing
  • Pre-send QA on every email

Best for

  • Brands sending irregularly, or not at all
  • Teams without time to plan ahead
  • Lists with rising unsubscribes

What I optimize for

  • Click rate
  • Revenue per campaign
  • Conversions
  • Unsubscribe and complaint rates

Design & Copywriting

On-Brand Emails That Look Great and Get Clicked

Subscribers decide in seconds whether to read or delete. I design modular, mobile-first templates that look right in every major inbox, and write subject lines and copy in your brand voice that give people a reason to click.

What’s included

  • Custom template design
  • Responsive, mobile-first builds
  • Dark mode optimization
  • Cross-client rendering QA
  • Subject lines & preheaders
  • Brand voice & copy guidelines
  • Accessible design & alt text
  • Reusable modular blocks

Best for

  • Brands using stock platform templates
  • Teams without a designer or writer
  • Rebrands and redesigns

What I optimize for

  • Click rate
  • Clean rendering on every client
  • Brand consistency
  • Conversions per email

Deliverability & Compliance

Land in the Inbox, Not the Spam Folder

The best email in the world earns nothing if it lands in spam. Gmail and Yahoo now require bulk senders to authenticate their domain, offer one-click unsubscribe, and keep spam complaints low. I set up the technical foundation and the sending habits that keep your sender reputation healthy.

What’s included

  • SPF, DKIM & DMARC setup
  • Branded sending domain
  • Blocklist monitoring
  • List cleaning & validation
  • Engagement-based sending
  • Sunset & suppression rules
  • Domain & IP warm-up
  • CAN-SPAM, GDPR & CASL compliance

Best for

  • Senders seeing falling engagement
  • Brands migrating to a new platform
  • Anyone who has imported an old or purchased list

What I optimize for

  • Inbox placement
  • Spam complaint rate
  • Bounce rate
  • Sender reputation

List Growth & Segmentation

Grow a List That Buys, Then Send Each Person the Right Message

A bigger list only helps if the people on it want to hear from you. I build compliant signup experiences that capture more of your website traffic, then segment subscribers by behavior and purchase history so every send feels relevant.

What’s included

  • Pop-up & signup form strategy
  • Lead magnets & quizzes
  • Zero- & first-party data capture
  • Double opt-in setup
  • Behavioral & lifecycle segments
  • RFM & VIP tiers
  • Preference centers
  • Dynamic, personalized content

Best for

  • Brands with slow list growth
  • Lists that get the same email for everyone
  • Businesses with many products or services

What I optimize for

  • Signup rate
  • Net list growth
  • Revenue by segment
  • Engagement by segment

eCommerce, Klaviyo & SMS

Email and SMS Built for Online Stores

For Shopify, WooCommerce, and BigCommerce stores, email and SMS can become the biggest revenue channel you own outright. I connect your store data to Klaviyo or your platform of choice, and coordinate email and SMS so customers get the right message on the right channel, not the same one twice.

What’s included

  • Klaviyo setup & migration
  • Shopify & store integrations
  • Product feeds & recommendations
  • Back-in-stock & price drop alerts
  • SMS opt-in & TCPA compliance
  • Email + SMS flow orchestration
  • BFCM & peak season playbooks
  • Revenue attribution reporting

Best for

  • Shopify, WooCommerce & BigCommerce stores
  • Brands that rely heavily on paid ads
  • Stores ready to add SMS

What I optimize for

  • Email & SMS share of revenue
  • Repeat purchase rate
  • Customer lifetime value
  • Revenue per recipient

B2B & Lead Nurture

Turn Leads Into Sales Conversations

In B2B and service businesses, most leads aren’t ready to buy on day one. Nurture email keeps you top of mind with useful content until they are, and a CRM connection tells your sales team the moment a lead heats up.

What’s included

  • HubSpot, Salesforce & CRM integration
  • Lead nurture sequences
  • Lead scoring & lifecycle stages
  • Webinar & event emails
  • B2B newsletter programs
  • Sales handoff notifications
  • Re-engagement for cold leads
  • Pipeline & revenue reporting

Best for

  • B2B, SaaS & professional services
  • Service businesses that send quotes
  • Companies with long sales cycles

What I optimize for

  • Lead-to-opportunity rate
  • Booked meetings
  • Pipeline influenced by email
  • Cost per acquisition

Know the Difference

Campaigns vs. Automated Flows vs. SMS

The strongest programs use all three. Here’s what each one does and where to start.

Email Campaigns Automated Flows SMS
Goal Drive timely sales, launches, and news Convert and retain customers on autopilot Urgent, high-intent nudges
Triggered by You, on a planned calendar Subscriber behavior: signup, cart, purchase, inactivity A schedule or a behavior, for opted-in mobile subscribers
Best for Promotions, product drops, newsletters, seasonal sales Welcome, cart recovery, post-purchase, win-back, lead nurture Flash sales, cart reminders, shipping updates, VIP early access
Biggest levers Segmentation, offer, subject line, send time Trigger logic, timing, personalization Brevity, timing, frequency caps
How it’s measured Revenue per recipient, click rate, conversions Flow revenue, conversion rate per flow Click rate, conversions, opt-out rate
Where to start A content calendar and a segmented list A welcome series and an abandoned cart flow Compliant opt-in capture and a cart reminder text

Swipe to see the full table →

How I Work

A Simple, Proven Process

No long onboarding, no mystery. Core flows go live first, because that’s where the fastest wins usually are.

01

Audit

I review your account, flows, campaigns, deliverability, list health, and what competitors are sending.

02

Strategy

You get a lifecycle map, a segmentation plan, and a prioritized 90-day roadmap.

03

Build & Launch

Core flows go live first, followed by templates and a consistent campaign calendar.

04

Test & Report

Ongoing A/B tests, monthly reporting tied to revenue, and a results call to plan what’s next.

Why Work With Me

Email Marketing Without the Agency Runaround

A Senior Specialist on Every Account

You work directly with me, not a rotating cast of junior account managers.

Revenue Over Open Rates

Apple Mail Privacy Protection inflates opens, so I report on clicks, conversions, and revenue instead.

Deliverability First

Authentication, list hygiene, and smart sending come before volume, so your emails keep reaching the inbox.

Platform-Agnostic

Klaviyo, HubSpot, Mailchimp, or something else: I recommend the platform that fits your business and work in the one you have.

Email, PPC & SEO Under One Roof

Your email data powers better ad audiences, and your ads and search traffic feed a list that keeps converting.

Plain-English Reporting

Monthly reports that show what email earned, what’s working, and what we’re testing next.

Testimonials

What Clients Say

★★★★★

“Gustavo’s expertise in PPC and SEO strategy measurably contributed to positive outcomes for our lead generation campaigns time and time again. A rare mix of creativity, operational excellence, and an all around easy person to work with.”

Sean C.
Entrepreneur

★★★★★

“Gustavo is a genius with SEM and Google Ads. After working with a very ineffective agency, we desperately needed quick help fixing and managing our robust SEM campaigns. We saw immediate results once we started working with Gustavo.”

Katie S.
VP, Demand Generation

★★★★★

“I highly recommend working with Gustavo! We onboarded him as a freelancer for Paid Search and he has been a pleasure to work with. He has excellent paid search knowledge both at a high level and in the technical details.”

Casey C.
Group Director

FAQ

Email Marketing Questions, Answered

What’s included in your email marketing services?
Everything a full email program needs: strategy and audits, automated flows, campaign planning and management, template design, copywriting, A/B testing, list growth, segmentation, deliverability, SMS, and monthly reporting. Every engagement starts with an audit, so the scope fits what your program actually needs.
How long does it take to see results from email marketing?
Faster than most channels. Core flows like a welcome series and abandoned cart recovery can usually go live within the first few weeks, and they start earning as soon as they’re on. A full program with segmented campaigns, testing, and a healthy list typically takes about 60 to 90 days to hit its stride.
How much do email marketing services cost?
Pricing depends on your list size, platform, the number of flows to build, and how many campaigns you send each month. Most clients have a one-time setup for flows and templates, then a monthly retainer for campaigns, testing, and reporting. The free audit comes first, so you’ll see the plan and the price before committing.
Which email platforms do you work with?
Klaviyo, HubSpot, Mailchimp, ActiveCampaign, Omnisend, Constant Contact, Brevo, and Salesforce, plus Attentive and Postscript for SMS. If you’re on the wrong platform for your business, I can help you choose a better one and handle the migration.
Do you design and write the emails, or do I?
I handle it. I design the templates, write the subject lines and copy in your brand voice, build the emails, and QA them before they send. You review and approve, and you can be as hands-on or hands-off as you like.
Why are my emails going to spam, and can you fix it?
The usual causes are missing authentication (SPF, DKIM, and DMARC), sending to inactive or old addresses, high complaint rates, or sending too much too soon. Gmail and Yahoo now enforce requirements for bulk senders, so these issues matter more than ever. I audit your setup, fix the technical side, clean the list, and adjust sending habits to rebuild your reputation.
Which automated flows should every business have?
For online stores: a welcome series, abandoned cart and browse recovery, post-purchase follow-up, and a win-back flow. For B2B and service businesses: a welcome series, lead nurture sequences, and re-engagement for cold leads. Those cover the moments where people are most likely to act, so they’re where I start.
Can you help me grow my email list?
Yes, with permission-based methods only: smarter pop-ups and signup forms, lead magnets, quizzes, and capture points across your site and checkout. I never buy or rent lists, because purchased lists hurt deliverability and break privacy laws.
Do you work with B2B companies, or just eCommerce?
Both. For online stores, the focus is revenue, repeat purchases, and lifetime value. For B2B and service businesses, it’s lead nurture, CRM integration, and getting sales-ready leads to your team.
Should I invest in email marketing or paid ads?
They work best together. Paid ads bring new people in, and email turns them into repeat customers without paying for every click again. Because I also manage PPC and SEO, I can connect the two, using your list to build better ad audiences and your ads to grow your list.

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Ready to Make Email Your Best Channel?

Get a free email audit covering your flows, campaigns, deliverability, list health, and the revenue you’re missing, with a clear plan to fix it.

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